Refund Policy

Last updated: January 1, 2026

Our 30-Day Money-Back Guarantee

We stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date of purchase. No questions asked, no hoops to jump through. We believe that if our products do not deliver value, you should not have to pay for them.

How to Request a Refund

To request a refund, simply send an email to support@eliivator.com within 30 days of your purchase with the following information:

  • Your order number or the email address used for the purchase
  • The name of the product you would like refunded
  • A brief reason for the refund (optional, but helps us improve)

Refund Processing

Once we receive your refund request, we will process it within 5–7 business days. The refund will be issued to the original payment method used for the purchase. Depending on your bank or credit card company, it may take an additional 5–10 business days for the refund to appear on your statement.

Eligibility

Our 30-day guarantee applies to all digital products purchased directly through the Eliivator website. The following conditions apply:

  • The refund request must be made within 30 calendar days of the original purchase date
  • Each product may only be refunded once per customer
  • Refunds for bundle purchases apply to the entire bundle, not individual items within it

After a Refund

Once a refund has been processed, your access to the refunded product will be revoked. You are expected to delete any downloaded materials associated with the refunded product. Continued use of refunded materials is a violation of our Terms of Service.

Abuse Policy

We reserve the right to deny refund requests if we detect a pattern of abuse, such as repeated purchases and refunds of the same product. We want to keep this policy generous and fair for everyone, so we ask that you use it in good faith.

Contact

If you have any questions about our Refund Policy, please reach out to us at support@eliivator.com. We are here to help.